The Client

Hotelzon is a leading provider of online hotel booking solutions that caters to corporate clients, hotels and agency partners. The Hotelzon proprietary booking system offers live availability, rate information and booking functionality for over 100.000 hotels worlwide.

The Problem

Hotelzon wanted to build an efficient tool to simplify the corporate booking process, implementing company travel policy and control functions with real time reporting. The solution was expected to bring benefits to hotels, corporate customers, and travel agencies.

Hotelzon went further by asking AROBS to create a mobile application to allow users search, book, and cancel hotel reservations in real time. Over 180 countries and aproximately 20.000 cities are covered with the Hotelzon service.

The Solution

The AROBS specialists carefully analyzed the specifications and worked closely with Hotelzon employees. Training sessions have been organized regularly both in Romania and in Finland for a seamless knowledge transfer and understanding of the technical issues.

For the mobile version of the application our team implemented the following features: GPS Search, Quick Search, Advanced Search, My Reservations, available in 17 different languages.

Hotelzon has now a dedicated AROBS team consisting of over 20 specialists that have been handling their projects for 5 years.

Benefits

The benefits of the booking tools are multiple, ranging from marked increases in reservation volumes, new distribution channels, access to the global market, single point for administration for multiple distribution channels to the reduction of average room rates and access to flexible and negotiated rates.

The booking system offers functionalities for over 100.000 hotels worldwide. Hotelzon now has an extensive customer database - totally, the corporate client database exceeds 15.000 customers. Hotelzon processed more than 1.5 million room nights in 2010.

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