ZUVERLÄSSIGE SOFTWARE OUTSOURCING NACH RUMÄNIEN
Gegründet in 1998 in Klausenburg, Rumänien, ARoBS Transilvania Software bringt ausgezeichnete Programmierer, Managers, Verkaufsvertreter und Personalberater zusammen. Unsere Mission ist:
von bester Qualität für Unternehmen und Institutionen von allen Größen anzubieten. Für gründliche Informationen zu unseren Produkte, sollten Sie die Produkte webseite besuchen.
Unser Outsourcingzentrum, mit Hauptsitz in Klausenburg, Rumänien, bearbeitet nicht nur Softwareentwicklungsprojekte verschiedener Grössen und Arten sondern auch komplette Geschäftsprozesse, wie zum Beispiel, Call Center Tätigkeiten. Unter einem Geschäftsprozess Outsourcing Vertrag, leiten und führen wir die ausgelagerte Tätigkeit oder das Prozess im Auftrag des Kundens durch, übernehmend die Gesamtverantwortung des Geschäftsprozesses.
Wir haben moderne und innovative Lösungen in folgenden Gebiete:
geliefert.
Wir sind in Java- und Microsofttechnologient spezialisiert,ber wir können auch andere Bereiche, entweder mit interne Ressourcen oder mit Hilfe unserer Teilhaber bearbeiten.
Zu unserem Dienstleistungsportfolio gehören auch:
Romania, a viable alternative to India for offshore outsourcing services in custom software development
When it comes to offshore software outsourcing Romania can easily outperform its major counterparts, namely India, China or Russia. Romania offers Western European businesses an exciting 'near-shore' alternative to Indian offshore software offerings.
“Better than India”
Offshore Romania 2003, a report by Pierre Audoin Consultants (PAC) presents Romania as the ideal outsourcing alternative to India, due to the lower costs and to the rich supply of IT specialists with excellent technical and linguistic skills. "Outsourcing Romania" is a paradigm that presents an ever increasing appeal for software houses and customers from Western Europe and North America.
Impressive Linguistic Skills
The Eastern European Translators Association classed Romanians as the best speakers of foreign languages in Europe (60% of the Romanians speak a foreign language, 25% of them speak 2 foreign languages and 4% of them speak more than 2 foreign languages, according to a study by this organization).
Excellent Overall Value
Romania's IT experts not only earn accolades worldwide for their professional and linguistic competences but also command pay rates comparable to those in China and India. Furthermore, Romania’s convenient location would considerably shorten business trips from the European space. Finally, cultural gaps that might hinder your communication with Chinese or Indian partners are virtually non-existent when dealing with Romanians.
To sum it up, outsourcing your software development to Romania presents at least the following benefits:
- availability of a large pool of highly skilled programmers. Romania has twice as many programmers as the United Stated per thousand of inhabitants
- competitive rates. Doing your custom software development in Romania can cost anywhere from 50% to 75% less that what you would have pay for in-house development
- the quality of the software outsourcing services provided by software outsourcing centers based in Romania.
- the excellent linguistic skills of the Romanian specialists. The Eastern European Translators Association classed Romanians as “the best foreign language speakers in Europe"
- passion and devotion. You might be surprised by the sheer passion that drives most Romanian programmers. Choose a software outsourcing center from Romania and you will find out how big a difference this can make for your project
- geographical and timezone proximity
- lack of cultural gaps. Romania is part of the Western culture, unlike China and India
Do you want to find out how to assess a provider's professionalism? If so, go to our software outsourcing FAQs.
Best-shoring and near-shoring
Some countries or reqions can offer opportunities or specialized services. "Best-shoring" is one of the trend identified at customers looking beyond the borders of traditional outsourcing centers, towards places less popular than India, to find niche specialization or simply to find service providers with appropriate time zones. Companies such a General Electric Co. run vast offshore operations in India without overlooking the so called proximity offshore outsourcing (near-shore) - a "spare tyre" represented by the providers of outsourcing services located in Mexico.
Industry experts advise beneficiaries to choose the region or country that best fits the company's requirements in terms of specialization, language and culture before singling out the provider of software outsourcing services. Romanian providers, for example, offer expertise in a wide array of programming languages and web development, geographic proximity for a variety of European markets and a well trained labor, shaped in a university system that emphasizes mathematics and engineering, declared Costin Lianu, Director of the Direction for Exports' Promotion from the Ministry of Economy and Commerce, who attended the Outsource World 2005 event in New York. ARoBS Transilvania Software is one of the 24 companies that represented Romania at OutsourceWorld 2005.
"We believe that the outsourcing market will focus on several niches in 2006. To respond to this trend, AROBS Transilvania Software develops solutions for travel agencies, mobile terminals as well as graphical application for Mac computers. We are slowly moving away from the traditional outsourcing concept by developing new products for the Romanian and global markets. These products incorporate state of the art technologies."
Voicu Oprean, General Manager, AROBS Transilvania Software.
Click here to learn about the advantages you would get by choosing ARoBS's custom software development services.
To request more information or a quote please contact us right away.
Off-shore and near-shore outsourcing of custom software development
Anyone having questions on the off-shore and near-shore outsourcing issues will find this repository of information useful as a guide. Since the section is constantly expanding, we invite you to visit it repeatedly.
Question: What is the meaning of offshore outsourcing?
Answer: According to Wikipedia.org, "Offshore outsourcing is the practice of hiring an external organization to perform some or all business functions in a country other than the one where the product or service will be sold or consumed. It can be contrasted with offshoring, in which the functions are performed in a foreign country, whether by the foreign subsidiary of the same company or a third-party. Opponents point out that this sends work overseas, thereby reducing domestic employment and domestic investment. Many jobs in the infotech sectors - such as data entry, and customer support - have been or are potentially affected.
The general criteria for a job to be offshore-able are:
- The job does not require direct customer interaction;
- The job can be telework;
- The work has a high information content;
- The work can be transmitted over the internet;
- The work is easy to set up;
- There is a high wage difference between the original and offshore countries;
- The work is repeatable."
Due to the high costs with software applications, personnel and equipment, Software development projects are among the best candidates for offshore outsourcing.
Off-shore and near-shore software outsourcing and custom software development questions
Question: What does the term near-shore outsourcing signify?
Answer: According to whatis.com, "nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than in your own country. Many companies in the United States, for example, outsource work to Canada and Mexico. Geographic proximity means that travel and communications are easier and less expensive, there are likely to be at least some commonalities between the cultures, and people are more likely to speak the same language." For West European countries nearshore outsourcing arrangements would be made with countries from the former communist block, such as Romania, Bulgaria, Latvia, Estonia, Hungary, the Czech Republic or Russia.
Unlike off-shore software outsourcing, its nearshore counterpart spares you the hassles of travelling long distances, having to deal with significant time zone differences, with cultures you cannot understand, with extreme climates and with higly virulent bacteria your body has no defenses against.
Off-shore and near-shore software outsourcing and custom software development questions
Question: Where can I find relevant and up to date information on software outsourcing?
Answer: There are numerous unbiased online resources on this topic. We suggest you to start with any of the following sites:
- ComputerWorld Outsourcing Knowledge Center, where you can find outsourcing background info, latest news on software outsourcing, outsourcing research links, outsourcing special report, white papers on outsourcing, outsourcing buyer's guide
- Firmbuilder.com contains more than ten years of information and insights on outsourcing compiled by the International Association of Outsourcing Professionals (IAOP). This is a subscription based service which is worth paying for.
- The International Association of Outsourcing Professionals, a global membership-based organization shaping the future of outsourcing as a management practice, as a profession, and as an industry. Membership provides access to the a series of programs, such as The Outsourcing World Summit – The World’s Premier Executive Forum on Outsourcing, IAOP’s Global Chapter Network – Special-interest Groups for Outsourcing Professionals Organized By Location, Industry, and Topic, or The Global Outsourcing 100 – Ranking of the World’s Top Outsourcing Service Providers
- The Outsourcing Journal - an excellnt repository of articles for anyone interested in software outsourcing or in any other kind of outsourcing arrangements
Off-shore and near-shore software outsourcing and custom software development questions
Question: What can make outsourcing relationships unsuccessful?
Answer: Successful outsourcing relationships depend on having the fundamental principles of outsourcing followed throughout the partnership. If the agreement is not based on those principles, the result will be an unsatisfactory relationship and, probably, an early termination of the contract. The main outsourcing principle states that the buyer determine the scope of services and the metrics (for the performance levels) it expects from the supplier. By applying this basic rule, the customer ensures accountability from the supplier. Failure in an outsourcing relationship can also stem from incomplete description of the service scope and boundaries of its components.
Off-shore and near-shore software outsourcing and custom software development questions
Question: How long should an outsourcing relationship last?
Aswer: Issues such as flexibility, planning, adding/restructuring the incentives over time, business/technology life time, the high cost of getting into and out of an outsourcing relationship, and amortization are taken into account when deciding the length of the outsourcing relationship. Specialists seem to favor three to five year contracts versus ten year contracts. With a three-year contract, costs can usually be amortized, and there is enough time to take advantage from the services.
Off-shore and near-shore software outsourcing and custom software development questions
Question: How can I assess the outsourcer’s commitment to quality?
Answer: To evaluate the provider’s commitment to quality you must thoroughly analyze its service track record. A multitude of questions would help you achieve this goal. How has the provider of custom software development services been regarded in its industry? Does the provider of software outsourcing services keep track of its customer satisfaction with the service levels? Has the level of satisfaction with the provider of custom software development services improved over time? What kinds of opinions regarding service quality have you got from existing customers of the software outsourcing firm? Does the provider of custom software development services offer service level agreements (SLAs) backed by financial guarantees? SLAs cover customer service yardsticks (e.g., response time) and operational metrics (e.g., reliability). Is the provider willing to negotiate the terms of the SLA to meet your requirements? Is the software outsourcing firm offering you full access to help desk support?
Off-shore and near-shore software outsourcing and custom software development questions
Question: What is the provider's approach to account management?
Answer: In software outsourcing as well as in any kind of custom software development project, customer relationship management is crucial. Before signing the contract you should find out as much as possible about the account management procedures applied by your chosen provider of software outsourcing services. Pay attention especially to details such as the standard frequency of interactions with the account manager, the response time to your calls/emails, the linguistic abilities of the account manager, the possibility to meet him/her in person. The contract you prepare should describe in detail the type of relationship you expect with the account manager.
Off-shore and near-shore software outsourcing and custom software development questions
Question: How does the provider of software outsourcing services set up his rates?
Answer: You are definitely shopping for the best value/price rate and therefore paying attention to both price and quality. As custom software development is a complex field, the pricing models used by service providers can sometimes confuse you. Make sure all costs are clearly delineated, so that you know exactly what you are paying. For innovative solutions providing accurate project durations can prove impossible, but even under such circumstances the pricing practices should be transparent enough for you to understand it. You must also ask how pricing will change over time or as your needs scale up or down. Is the provider of custom software development willing to waive fees should he fail to comply with the promissed service level? While assessing the total price do not forget to weigh it against your own total cost of ownership.
Off-shore and near-shore software outsourcing and custom software development questions
Question: Is the provider's infrastructure modern and efficient?
Answer: Since a good infrastructure is a prerequisite for success in any custom software development project, make sure you verify your prospective provider's infrastructure. It is worth investing time in finding out as much as possible about the Internet provider used by the software outsourcing company as well as any details about his technology partnerships. The overall quality of the network environment at the provider's site is another key aspect you should have in mind. What key metrics describe the infrastructure of the provider of software outsourcing services (e.g. reliability, availability and scalability)? To assess the provider's physical infrastructure and its management expertise you must visit its premises and meet with the provider's data center manager(s). Ask about their experience and tenure with the provider. The quality assurance procedures, processes and methodologies in place at the software outsourcing company are also of the highest importance. Finally, request details on the provider's current and planned investments in infrastructure.
Off-shore and near-shore software outsourcing and custom software development questions
Question: Does the provider have well defined migration procedures in place?
Answer: Migration of operational responsibility to a provider's center represents the backbone of a software outsourcing project. It is therefore mandatory for you to ask the provider about the methodology used for migration. Is the migration plan flexible enough to meet your changing needs? Does the provider agree to work with your staff to get an understanding of your business, methodologies and procedures?
Off-shore and near-shore software outsourcing and custom software development questions
Question: How does the provider of software outsourcing services handle security?
Answer: In custom software development projects sensitive data and proprietary information is exchanged between customer and provider, making security a major concern. Finding out how the provider of custom software development services handles security is therefore a mandatory step for you. Procedures and programs for data protection and firewall usage are areas which you should cover in detail. Talk to former and current customers of the provider to find out if they have experienced security problems during their relationships with the custom software development firm. Ask the provider about the alert and recovery plans meant to deal with security violations. Inquire into the qualifications, experience and dedication of the provider's data center staff.
Off-shore and near-shore software outsourcing and custom software development questions
Question: How broad is the provider's expertise?
Answer: In custom software development both the breadth and the depth of experience matter. The broader the provider's area of expertise the better his chances to solve unexpected problems. At the same time, a broad expertise may suggest a lack of depth. This is why you have to weigh the need for breadth with the one for depth. Software outsourcing firms which have always focused on their current lines of business are more likely to provide quality services than those that have a history of switching between unrelated areas.
Off-shore and near-shore software outsourcing and custom software development questions
Frequently Asked Question Regarding ARoBS' Approach to Software Outsourcing
The questions listed here cover most of the issues relevant to the way we conduct business in the software outsourcing area.
Please examine the category/categories of questions that are relevant to you and email us if we have ommitted something you consider important.
Offshore and near-shore software outsourcing questions
Outsourcing Romania
Please describe a typical interaction between ARoBS and a customer during a software outsourcing project
The items discussed, the sequence in which problems are tackled, and the communication method(s) used depend on the project. In a typical software outsourcing project the interaction with ARoBS takes place in steps, as shown below:
a) You send us the initial information about the project in the form that is most suitable to you. This might even mean sending us the complete specifications of the product.
b) We study the information and based on it we send you a set-price. This price takes into account the number of programmer-hours required.
c) We allocate the programmers in such a way as to meet your deadlines.
Important Note:
We recommend you to have us prepare the specifications based on your requirements. We are always granting this process maximum attention to avoid any misunderstandings.
Before elaborating the specifications, our project manager makes sure that all the technical details and requirements of the software outsourcing project are clearly defined. Whenever necessary, we can send our project manager to your site or you can come to our headquarters.
It often happens to have some important issues clarified only when the project is already on its way. To deal with such occurrences we rely on all our communication skills and do our best to redefine and meet your requirements.
Software outsourcing Romania (ARoBS) FAQ
How does ARoBS communicate with customers in need of offshore software development services?
General communication between ARoBS and its clients is done via e-mail. Each message gets sent to the task developer, the expert in the field (i.e. database expert, GUI expert, business module expert, etc) and the project supervisor.
Each type of mail has a specific response time interval (i.e. 1 hour for a production bug, 2 days for design analysis). If unusual situations occur during the offshore software development project, in which the person to which the message was addressed cannot reply in the time agreed upon, the project supervisor finds out the reasons for the delay in response and takes immediate action to ensure that the customer receives the answer in the shortest time possible.
Software outsourcing Romania (ARoBS) FAQ
How can I check the status of my offshore software development project?
We will keep you updated:
- by providing you with weekly reports (via e-mail, phone or Internet phone)
- by sending you the last versions of the programs being developed. Normally we do this by-monthly, but we can reduce the time interval between two consecutive "deliveries" if the circumstances require it
- by means of the time sheet reporting system. Programmers access this system online to record all the time they spend on projects. You can also access the time sheets based on a user name and password we supply to you
Software outsourcing Romania (ARoBS) FAQ
How big is ARoBS now (number of employees, per year US$ revenue)?
ARoBS relies on over 85 full time programmers with extensive experience and various degrees in IT (Bachelor of Science, Master Degrees or PhD), on skilled sales agents and on marketing and sales experts schooled at Romanian and foreign universities to embark on challenging offshore software development projects.
We usually hire our people right upon graduation. Most of our programmers come from one of the three Universities in Cluj-Napoca that are offering degrees in Computer Science. Cluj is the most important academic center in Transylvania and provides a bountiful supply of talented programmers each year.
Besides permanent, full-time employees, we are also keeping 3 or 4 programmers on a temporary, part-time or project basis. At the end of a trial period, these specialists can be offered permanent positions, depending on their performance.
As for the revenue, we expect to make around 2.5 million dollars in 2006.
Software outsourcing Romania (ARoBS) FAQ
Can ARoBS handle large software outsourcing projects?
The answer is YES. While we do not possess the resources demanded by large offshore software development, the cluster of companies to which we belong will certainly find all the man and machine power required.
ARoBS is one of the founding fathers of a major business conglomerate that brings together the most important providers of IT&C services from Cluj-Napoca. With over 500 specialists at its disposal, this cluster can handle almost any type of IT&C requirements.
Even if your project seems to go beyond our capabilities you can still write to us and we will forward your request to all members of the clusters.
Software outsourcing Romania (ARoBS) FAQ
Is it possible for you to develop only a part or a few modules of my application? What kind of specifications do you need for such an offshore software development project?
We can develop whatever you require us, as long as we or the IT cluster we belong to possess the necessary resources. To do so, we need comprehensive and clear specifications. These specs will also become part of our contract and actually define our contractual obligations to you.
Preparing the perfect specifications is easier said then done. If you have already put them together for your project, just send them to us and we will request any additional details on an as needed basis. With the specifications complete, we will prepare a contract and have it signed. We are willing to make slight alterations to the specs while working on the project, as long as these changes are fully justified.
If you have no specifications, the situation can become somewhat... sensitive. To put it simply, you would have to hire us to prepare the specs for you. This process requires face-to-face meetings either at your site or at our headquarters. Meetings you would have to pay for...
Software outsourcing Romania (ARoBS) FAQ
What types of work arrangements does ARoBS offer?
Depending on your specific requirements, we can employ any of the following arrangements for software outsourcing:
the project-based approach, in which you provide all the project details and we are doing all the work on our premises
the remote team approach, in which you lead a team made of the number of ARoBS developers you require. This team is also working on our premises.
When working on a project basis we need to agree on the project specifications, which would be thoroughly analyzed by one of my senior developers. Based on her evaluations, we can then offer you a price quote and an estimate for the project duration. We would also set milestones and agree on any aspects regarding delivery. Upon project completion we can do the installation, support and maintenance as convened upon.
When the remote team approach is employed, we fully allocate the team to you and your projects. Keeping the team busy would be your responsibility. I recommend this approach mostly for vaguely defined projects, as well as for projects that require a lot of field-related and/or specific knowledge (e.g. specific knowledge about admission procedures followed by private hospitals in England). In such cases, the specific knowledge is rarely made public and even if it were, the programmers would continue do to what they know best: programming based on customer specifications.
Software outsourcing Romania (ARoBS) FAQ
Could ARoBS send people to work at our site in offshore software development projects? Alternately, could the project manager/team spend a few days on our premises? If so, how much would this cost?
YES, we can. We charge on per day basis. Accommodation and transportation expenses are your responsibility. Depending on the circumstances and of the duration of stay, these additional costs can be negotiated to a certain extent.
Romanians need no visas to travel to the Schengen zone and can even work for up to 180 days per year in the European Community and the US without specific work permits.
Software outsourcing Romania (ARoBS) FAQ
What guarantees do you provide for the quality of the written code?
All our programmers must follow strict internal procedures and guidelines when working on software outsourcing projects. For example, when it comes to database projects we write automatic programs that deal with all the aspects of the logic. (database normalization, integrity, etc.)
Delivering outstanding quality at affordable rates is ARoBS's main goal. We do our best to ensure that the client gets a bug-free software. Furthermore, we provide support for our software for the time agreed upon in the contract (usually three to six months). This warranty offers the customer the opportunity to use the software in the field and report any potential problems to us. We guarantee that we will solve all of them in the shortest time possible. Over the entire warranty period, ARoBS will fix any glitches in the software that are not related to inappropriate usage. Any failures owed to the improper use of the product can also be fixed for the price specified in the contract. Upon the expiration of the warranty period, the client can have it extended for the sum previously agreed upon.
During the support period, ARoBS fixes the problems within the agreed response time (normally no more than one working day).
Software outsourcing Romania (ARoBS) FAQ
What strategy does ARoBS employ to ensure quality in offshore software development?
We regard quality as the most important aspect of our activities. Hence, we take all the necessary steps to ensure we deliver products of the highest quality possible. To do so, we rely on a testing department which we can scale up or down, based on customer requirements. We are committed to providing you with a bug free code. This is not an easy feat, but our experience with software development projects and the high involvement of the management team produced excellent results over time, leaving our customers highly satisfied.
Software outsourcing Romania (ARoBS) FAQ
How do you handle technical support for software outsourcing?
Our support team is made of people with excellent linguistic skills. They have either spent a long time in countries where English, German or French is the native language or studied and practised these languages thoroughly in Romania. General communication for support purposes is done via e-mail. Each message gets sent to the following persons:
-
the task developer
-
the expert in the field (i.e. database expert, GUI expert, business module expert, etc)
-
the project supervisor
Each type of mail has a specific response time interval (i.e. production bug: 1 hour, design analysis: 2 days). If unusual situations occur in which the person contacted to handle the issue cannot reply in the time agreed upon, the project supervisor intervenes to check the reasons for the delay in response and takes immediate action to ensure that the customer receives the answer in the shortest time possible.
Software outsourcing Romania (ARoBS) FAQ
Would you take unfinished software outsourcing tasks/projects?
YES. As we mentioned above, this kind of work is more suitable for project-based contracts. We will be able to provide you with the estimated number of hours required by this project. This estimate can be adjusted as the specs evolve.
Software outsourcing Romania (ARoBS) FAQ
What are the programming languages used at ARoBS in offshore software development?
Mainly RPG III, RPG IV, Java (Visual Age and SanFrancisco), Centura, C, Microsoft Access, C++ (Microsoft, Borland, Code Warrior), Visual Basic.
Software outsourcing Romania (ARoBS) FAQ
What types of software outsourcing services does ARoBS provide?
- Testing, maintenance and customization of various types of software.
- Legacy software maintenance ( RPG, COBOL, BASIC).
- Development of client/server applications in different fields (medical, ERP, management).
- Appliance programming: Palm Pilot, Windows CE.
- Development of tools for multi-language conversion of applications.
- Software localizing and translating.
- Internet application development as well as Web base development for NT, AS/400, Linux.
- Development of visual components, custom controls, various classes etc.
Software outsourcing Romania (ARoBS) FAQ
Who owns the copyright for the product and the source codes upon project completion?
All the rights to the product and the corresponding source code belong to you, unless we specify otherwise in our contract. If you wish, we can eliminate all the information referring to ARoBS as a producer from all the materials.
Software outsourcing Romania (ARoBS) FAQ
How do you handle confidential information during software outsourcing projects?
During the term of our Agreement and for up to 6 years afterwards, ARoBS will use reasonable care to prevent the unauthorized use or dissemination of any confidential information you provide us with. Reasonable care means at least the same degree of care we use to protect our own confidential information from unauthorized disclosure.
Confidential information is limited to information clearly marked as confidential, or disclosed orally and summarized and identified as confidential in a writing delivered to us within 15 days of disclosure.
Confidential information does not include information that:
- we knew before you disclosed it;
- is or becomes public knowledge through no fault of us;
- we obtain from sources other than you and who owe no duty of confidentiality to you or we develop independently.
Software outsourcing Romania (ARoBS) FAQ
What can you tell us about ARoBS' rates for offshore software development?
Just for the sake of jumping on the bandwagon, we can offer you the following popular slogan to describe our pricing: "with ARoBS you are getting the greatest value for any dollar you pay". Depending on the salary levels from your local markets, you can save up to 50% of the total labor costs by enlisting our service. We are not promising the lowest rates available because such an approach signals low quality. We have excellent specialists who are getting good wages by Romanian standards. Fortunately enough, these standards are far below those in your country.
Software outsourcing Romania (ARoBS) FAQ
Could you tell me how you set up your prices?
The answer is simple. Depending on the type of software outsourcing project, we apply one of two simple pricing methods: time & material pricing and project-based pricing.
Time & material pricing
In this arrangement we act like the Romanian extension of another company's team. This approach is suitable for long-term projects and for projects that require specific knowledge or skills. Everything related to project management and control and to project analysis rests on you. The arrangement allows you to assign us small tasks on a long-term basis. By small tasks we understand tasks that would take from several hours to a few days to complete. Using this method, you only have to pay for the time you have booked. Depending on the project length, you might even end up qualifying for significant discounts. Another advantage of this approach is that it allows you to modify the specifications without having to recalculate the cost of the entire project. You will simply pay for the extra time required by your changes.
Project-based pricing
If you do have a project defined, send us the specifications and we will make all the necessary estimates (time and money, as well as the number of people that must be allocated to the project). The price estimates can be provided based on man-day rates.
Any subsequent modifications of the product will be dealt with separately. The project-based model also enables us to offer some discounts. As no two software projects are identical, our rates can vary greatly depending on the project complexity, scope and on the set of skills and expertise the project requires. As soon as we get a clear picture of your project, we will let you know our price estimates.
Software outsourcing Romania (ARoBS) FAQ
How will I pay for your software outsourcing services?
If you opt for the project-based pricing you have to make a down payment that we will be stated in the contract. Another bulk payment will be made upon project completion, when you are convinced that we have fulfilled our part of the promise. All intermediary payments will be milestone-based. All the other details regarding payments will be specified in the contract you will sign with us.
Software outsourcing Romania (ARoBS) FAQ
How do you work remotely on applications installed at your customers' premises?
We can handle several types of connectivity, depending on the purpose of the connection. According to the nature and purpose of the connection, we can use any of the following tools: virtual private network, remote desktop connection, vnc, teleconferencing.
Software outsourcing Romania (ARoBS) FAQ
How can we get further details from AROBS?
By simply sending an e-mail to office@arobs.com. We are ready and eager to answer all your questions and to provide you with further information. We would also be more than pleased to meet with you either on your premises or in Cluj, if you are willing to pay us a visit. A face-to-face encounter would offer us the opportunity to get into any details you deem important.
Software outsourcing Romania (ARoBS) FAQ
To request more information or a quote please contact us right away.
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