Business process Outsourcing

Our outsourcing services cover a wide range of areas of application and technologies.

Types of services offered:

• business process outsourcing
• remote team assignment
• project development
• maintenance and migration of legacy software systems
• software consultancy
• translations

Whatever your needs are and however exacting they may be, you will find the most reliable software outsourcing partner in AROBS, the premier outsourcing center in Romania for Java/J2EE and Microsoft technologies, as well as for developments in Unix and for the MacOS.

By choosing us as partners for offshore software development you get the guarantee of maximizing your return on investments in the IT field and of being able to react to technological advances faster than before.

Business Process Outsourcing

As fewer and fewer companies can afford to cover all business processes with in-house resources, transferring an internal job process or function to an external company which might have a completely different geographical location is gaining popularity amongst business owners and managers.

AROBS's center for software outsourcing capitalizes on this trand by offering its partners the possibility to outsource entire business processes, such as call centers, help desk and support centers.

Offshore outsourcing your business processes to AROBS is an excellent alternative to using in-house personnel for several reasons. First, our employees are highly skilled in foreign languages (English, French, German, Italian), are technologically astute and have salary expectations significantly lower than their counterparts from developed countries.

Outsource your business processes to AROBS to increase your profits and achieve excellent service  quality!

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Remote Team Assignment

To significantly reduce your development and operation costs, you can assemble a team of software programmers in Romania. We already have quite a few years of experience in software outsourcing, as well as excellent references from our clients, who rated their cooperation with AROBS as highly successful. Here are some of the main advantages of working with AROBS mentioned by our customers:

• cost effectiveness
• access to a highly skilled and affordable labor force
• the reliable and professional service they received
• the possibility to check the time spent by our programmers on their projects by means of our Timesheet Reporting System, where every programmer reports his/her time.

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Project Development

If you have a project defined, but lack the resources required to meet your deadline and wish to avoid over-budgeting, you can choose to rely completely on software outsourcing by outsourcing it in its entirety. We will offer you a wide range of software development expertise. Once the product is fully developed and ready to face the market test, we can also get involved in the distribution process. This approach can help shape a market in Romania and its neighboring countries, providing you with competitive advantages (of course, we would pay you the due royalties).

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Maintenance and Migration of Legacy Software Systems

If you want to migrate an application developed with “older” technologies (e.g. RPG or COBOL) to a more fashionable technology, AROBS can provide you with the best suited expertise. One of our departments can handle everything that is related to the AS/400 platform (development, maintenance, migration etc.). To see some samples of our work, please learn about our experience with different platforms.

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Software Consultancy

If you want to develop a new application or to customize an existing one, we can do the analysis and the design for you. We have been involved in many applications of this kind, where we had to deal with innovative technologies and continuously changing specifications. Backed by the expertise thus gained, we can offer you expert consulting for software development in any area fitting our competences.

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Your State of the Art and Cost Efficient Call Center

Besides traditional offshore software development services, AROBS  is also offering you access to a modern call center, served by highly skilled and dedicated professionals committed to add value to your service and product portfolio.  Our call center enables you to cut costs while maintaining the service quality at least at its initial level.

Take advantage of our affordable and up to date facilities and dedicated personnel and  transfer to AROBS any functions/processes that you have difficulty covering with in-house resources. These can include customer and technical support, reservation system, market research and promotional activities.

The center is also an excellent solution for the hospitality industry when used to make  reservations, ensuring, among others,  significant cost reductions, quick responses, quick data transfer and a high level of security.

As far as technology is concerned, we rely on modern solutions that enable call management, call routing, call distribution, call tracking, VoIP, rapid access to knowledge databases, integration of communication channels (phone, email, fax, web, live chat) and report generation.

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To request more information or a quote please contact us right away.